Support

Need help with FrameEdge?

Contact us for setup questions, beta access, bug reports, license activation, provider configuration, caption workflows, or ChatGPT/MCP connector setup.

Manual subscription contact: Facebook: FrameEdge Facebook page · WhatsApp: +8801409207547.

Beta support response time is usually 2–5 business days. Critical license or installer issues may be prioritized where possible.

When reporting an issue, please include your FrameEdge version, After Effects version, Windows version, license email if relevant, and a short description of what happened.